Refund policy

All return requests are to be made within 14 days of the delivery date and are valid for exchange or in-store credit only. Please note this return policy does not apply to in-store purchases.

Please contact Stephan-Hill directly for further details or questions at (415) 459-5808 or info@stephanhill.com. Shipping and handling costs are not refundable and customers are responsible for all return shipping costs.